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“Always pursue your dreams and don’t worry what others will think about your decisions.”

Joe, Strategic Account Manager

Joe

Strategic Account Manager

I started in May 2024, and I’ve celebrated my one year anniversary – it sure has flown by! As a Strategic Account Manager in the Growth Team, my role is to primarily manage some of our key non-traditional accounts. That means I get involved in every aspect of how they interact with our business from negotiating contracts and bringing on new business, to managing performance and dealing with escalated service issues.

No day is the same! Dealing with such a diverse client portfolio, all with different needs and service requirements, means I am constantly learning from new challenges and meeting different people from across the business.

Walking our border collie is part of my daily downtime routine. I live in Cumbria, so I am very lucky to be surrounded by beautiful countryside which provides the perfect place to unwind.

Always pursue your dreams and don’t worry what others will think about your decisions. At the end of the day, there is only one competitor in your race so benchmark success against reaching your goal, not against someone else’s.
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